Privacy policy - Ortokinetic

Privacy policy

The basis for the processing of your personal data is a lawful one, the processing being necessary for the provision of the investigations you wish to carry out within the Ortokinetic system and/or the companies of the Ortokinetic Group or for the performance/ conclusion and execution of a contract to which you are a party or which your employer has agreed to enter into with the undersigned. By your request to conduct investigations within Ortokinetic and/or the companies of the Ortokinetic Group you consent to your data being collected/processed and stored in accordance with the specific legal provisions in the health field.

We kindly ask you to inform yourself before carrying out the investigations whether the investigations you are about to carry out fulfill the accreditation requirements according to the standards you wish, as any subsequent complaints cannot be taken into account.

In addition to the purpose for which they have been collected, your data may also be processed in order to comply with a legal obligation to which we are subject, for example in the case of reporting to the competent health authorities, in the course of any controls carried out by the legal authorities, in the case of accounting requirements, etc.. The data collected will be stored for the period required by specific health laws. Ortokinetic and its group companies do not process data excessively, do not outsource to unauthorized third parties access to it, do not conduct direct marketing campaigns. In accordance with specific health regulations medical history cannot be erased.

The processing of personal data by Ortokinetic is intended to be done solely for the purpose for which your personal data was collected, without being processed and for a secondary purpose that is incompatible with the main purpose for which your personal data is originally collected. If however this is the case, we intend to notify you directly, and if this is not possible, the announcement will be made through the company’s website.

The data collected is adequate, relevant and limited to what is strictly necessary for the performance of the medical act/the provision of the medical service by Orthokinetic and/or the group or partner companies. If it happens that a client voluntarily provides more information (such as copies of identity cards), it is deleted immediately and the collected information will be used only for the purpose of performing the medical act/providing the medical service. Data is not used for any other purposes, not even commercial communications.

We endeavor to limit our processing of your personal data to a size, scope and frequency that is necessary for the purposes of the processing and to fulfill the purpose for which it was provided. If you apply for a position under recruitment and your CV does not fit the profile/position under recruitment, it will be destroyed without being kept in the database for a possible new position. If you wish to keep your CV and be contacted for another future position, please specify this clearly and explicitly.

Your personal data is transferred to and from third parties who process personal data on our behalf respectively within the Ortokinetic partner network and within the companies of the Ortokinetic Group. Depending on the purpose for which you have provided us with your data, they may be accessed by various departments: accounting, sales, human resources, call center, laboratory, County or National Health Insurance, being stored only in Romania.

The disclosure of your personal data to our processors is based on written contracts or a legal basis.

If in the future we will disclose your personal data to another recipient, then we will inform you about the time of disclosure and the names of the recipients directly, and if this is not possible, we will publish the necessary information on the company’s website.

Your data is located on the territory of Romania, we do not transfer your personal data to countries outside the EU and EEA, or to an international organization.

We protect the processing of personal data against processing threats. The security measures we have put in place are designed to ensure the protection of your personal data.

We ensure that our staff are responsible for the secure processing of personal data. We control access to the personal data we hold and control that only individuals who have the right to access the personal data we hold can access that data and we hold internal discussion sessions on Personal Data Protection.

We ensure that unauthorized physical access to our personal data is prevented and that we prevent the loss, destruction, damage and alteration of the storage medium of personal data.

You have the right to access your personal data. At your request we will confirm whether or not we process your personal data. This right only includes personal data concerning you and is not applicable with reference to third parties. The right also covers any pseudonymized data that can be clearly linked to you. It is very important and we hereby inform you that only the data subject has access to his or her own medical history or any medical investigations carried out. In case you are unable to come in person to one of the Ortokinetic centers to make a request in this regard, please make sure that the person designated by you has a valid power of attorney for this purpose, otherwise you will not be able to receive the requested information. Requests received by e-mail or telephone will not be taken into account and medical history or medical investigations requested through these channels of communication will not be taken into account by the company.

Where we confirm that we are processing your personal data, you will be given access to it if you request such access. You will also receive a copy of such data if you request such a copy.

You have the right to object to the processing of your personal data. If you exercise this right we will cease processing your data, but if the processing takes place on the basis of a legal obligation (e.g. reporting with/to CAS, CNAS, psychiatry, accounting, etc.), this processing will continue. If you exercise this right prior to accessing medical services within your own system, such an objection will result in the impossibility to provide you with our services, as without your real identification you cannot access services within the Orthokinetic system. In this case, you will be notified by Ortokinetic employees/collaborators that your data is not processed and you will not be able to access medical services within Ortokinetic. No refund of any costs paid will be applicable.

You have the right to rectification of your personal data. We will rectify your personal data that we process if it is inaccurate or incomplete and you request its recovery or completion.

You have the right to erasure of your personal data. Upon your request we will delete without undue delay your personal data that we process, if the data is no longer necessary for the purposes for which it was collected or we process your data on the basis of a legitimate interest over which your objection prevails and there is no other basis for processing.

You can send your personal data protection request to sesizari@ortokinetic.ro

You will receive our response to your request at the e-mail address you indicate or, in the absence of an express indication, at the address used to submit the request. Your request will be dealt with within 30 days of receipt, unless a longer time is needed to respond, in which case we will notify you of any delay.

For more information you can contact the National Authority for the Supervision of Personal Data Processing.

If there is an amendment to this information note, the new version will be published at the same web address. Changes are not communicated by e-mail.

We are a Romanian entity providing services in Romania to Romanian residents, therefore the applicable law is Romanian law.

This information notice is drafted pursuant to Law no. 677/2001 (implementing Directive 95/46/EC) and will be dynamically adapted to the provisions of the General Data Protection Regulation, applicable as of May 25, 2018.

Thank you for your understanding and we assure you of our full support and availability to correctly implement the legal provisions in the field of health care complemented by the legal provisions mentioned herein.

CONTACT US!

Our team is at your disposal
for any questions!

Pipera-Tunari 58 Clinic

021.9694 Tasta 1

Timpuri Noi Clinic

021.9694 Tasta 2

Dorobanți Bitolia 14 Clinic

021.9694 Tasta 3

Băneasa Clinic

021.9694 Tasta 4